MNET Services>Contacting MNET

If you experiencing a service interruption, call the Service Desk at 651-297-1111 or 888-717-6638.

MN.IT
State of Minnesota
Centennial Office Building
658 Cedar Avenue
St Paul MN 55155

For TTY users, call us by using MN Relay Service: 1-800-627-3529.

Video

Videoconference Reservation Center (VRC)
Telephone651-297-1111
Fax651-797-1004
MailService.Desk@state.mn.us
Video Problems
Telephone651-297-1111
TTY/TDD651-296-3931
MailService.Desk@state.mn.us

Service Desk

The Service Desk handles all requests for changes, new services and changes in existing services, as well as all billing requests.

Telephone651-297-1111
Fax651-282-2100
MailService.Desk@state.mn.us

Email Requests

email address purpose
abuse@state.mn.usFor email abuse-related issues. While we follow up on the issues sent to us via this list, we do not normally respond back to the sender. Note:, if you are an MNET mail subscriber, report any such issues through one of the email boxes listed below.
security@state.mn.usFor security-related incidents and firewall and access list change requests. We follow up on all abuse-related issues reported to this list. However, we normally won't reply to the sender if the message appears to have been generated automatically.
Service.Desk@state.mn.usFor video conference scheduling or help relating to video services.

If your request falls into any other category, contact the Service Desk as listed above.

Thank you.